Enabling Case‑Note Email Notifications (Care Worker)

Aug 24, 2025 3 weeks ago 9 Steps
Step‑by‑step instructions for turning on the “Receive Case Note Email” feature in Planaji so that a PDF of every newly‑created case note is automatically emailed to the care worker.

Step-by-Step Guide

1 Log in and reach the dashboard

Sign in with your Planaji email and password; you’ll be taken to the main dashboard after a successful login.

2 Open your profile menu

Click the button in the top‑right corner that shows your name and avatar to display the profile drop‑down.

Open your profile menu
3 Go to Settings

Select Settings from the profile menu to open the personal‑preferences screen.

Go to Settings
4 Enable “Receive Case Note Email”

Locate the Receive Case Note Email toggle (under the “Add?” section) and switch it ON to activate email alerts for new case notes.

Enable “Receive Case Note Email”
5 Save the change

Press Save at the bottom of the Settings page; confirm the action by clicking Okay in the pop‑up dialog.

6 Automatic email receipt

From now on, every time a case note is added through the Care Worker app you will receive an email with the note attached as a PDF.

Automatic email receipt
7 Default PDF file naming

The attached PDF is named automatically as [participant‑name]_[shift‑date]_case_note.pdf (e.g., Jane‑Doe_2025‑04‑13_case_note.pdf).

8 Open the attached PDF

Open the email and click the case_note.pdf attachment to view the full case‑note content on your device.

Open the attached PDF
9 Completion

You have successfully set up case‑note email notifications; you can toggle the setting on or off anytime from Settings.

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